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Becoming a Customer Centric Organisation through Research Automation

Becoming a Customer Centric Organisation through Research Automation

by Dietmar Walter | Mar 12, 2019 | Automation, Enterprise Feedback Management

Almost all companies talk about it but not all do something about it: creating a customer centric organisation. We have been increasingly engaging with brands that are using survey technology to get a more intimate understating of their customers and to be closer to...
Creating a fully automated customer feedback system

Creating a fully automated customer feedback system

by Pål Sesseng | Jan 3, 2019 | Automation, Enterprise Feedback Management

  We have been working with Color Line, the largest shipping line in Norway, in helping them to deliver on their customer centric policy. Color Line is already known for the outstanding customer service and is the key ingredient in the company’s formula for success....

Latest News

  • Survey Analysis Made Simple. March 12, 2021
  • 7 Steps to a Better Mobile Survey February 22, 2021
  • From magnetic tapes to AI empowered automation. A 25-year history of market research technology. November 25, 2020
  • QuenchTec launches automated video analysis through integration with Medallia’s LivingLens August 14, 2020
  • MrWeb Insights in the Mobile Age May 15, 2020

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Quench Technology Ltd is registered at 4 Heath Square, Boltro Rd, Haywards Heath, West Sussex, United Kingdom, RH16 1BL. Company number 10404361
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