by Dietmar Walter | Mar 12, 2019 | Automation, Enterprise Feedback Management
Almost all companies talk about it but not all do something about it: creating a customer centric organisation. We have been increasingly engaging with brands that are using survey technology to get a more intimate understating of their customers and to be closer to...
by Pål Sesseng | Jan 3, 2019 | Automation, Enterprise Feedback Management
We have been working with Color Line, the largest shipping line in Norway, in helping them to deliver on their customer centric policy. Color Line is already known for the outstanding customer service and is the key ingredient in the company’s formula for success....