Blog

Creating interactive, engaging and customised questions

Creating interactive, engaging and customised questions

This is part of our blog series about smart survey design for better panellist engagement and quality of research. In this blog we are introducing the concept of empowering researchers to create their own advanced, interactive question types without the need of...

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Creating a fully automated customer feedback system

Creating a fully automated customer feedback system

  We have been working with Color Line, the largest shipping line in Norway, in helping them to deliver on their customer centric policy. Color Line is already known for the outstanding customer service and is the key ingredient in the company’s formula for success....

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Automation in Research for Doing Good

Automation in Research for Doing Good

Automation in Research for Doing Good Automation has become a key theme at any consumer insights conferences and webinars. We at QuenchTec have also written a series of blogs about the effect of automation in market research. Automation has mostly been linked to...

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