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Best practices in survey design: Optimal Content Creation

Best practices in survey design: Optimal Content Creation

In my last blog I wrote about the importance of careful survey design for data quality and respectful engagement with respondents. In this blog I share best practices of survey design and how they can be easily implemented in your research projects. How often do you...

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Creating interactive, engaging and customised questions

Creating interactive, engaging and customised questions

This is part of our blog series about smart survey design for better panellist engagement and quality of research. In this blog we are introducing the concept of empowering researchers to create their own advanced, interactive question types without the need of...

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Creating a fully automated customer feedback system

Creating a fully automated customer feedback system

  We have been working with Color Line, the largest shipping line in Norway, in helping them to deliver on their customer centric policy. Color Line is already known for the outstanding customer service and is the key ingredient in the company’s formula for success....

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