Creating a fully automated customer feedback system

  We have been working with Color Line, the largest shipping line in Norway, in helping them to deliver on their customer centric policy. Color Line is already known for the outstanding customer service and is the key ingredient in the company’s formula for success....

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Automation in Research for Doing Good

Automation in Research for Doing Good Automation has become a key theme at any consumer insights conferences and webinars. We at QuenchTec have also written a series of blogs about the effect of automation in market research. Automation has mostly been linked to...

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My 2nd life in Market Research

  It has been a year now that with the foundation of QuenchTec I returned to the Market Research industry after spending five years in the fascinating world of Advanced...

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